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Eliud Martinez says, "I installed highlight bit it's not appearing on my MS browser..."

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jordan

at 13:48 on July 13th, 2007

I, too, am having issues: I'm using IE6 on Windows XP.

Eliud, which version of IE are you using, and which version of windows?

Did you reboot your machine after installing the Highlight tool?

gryphon

at 09:16 on August 3rd, 2007

I tried instaling on IE6, Windows 2000 Service Pack 4, without success. Please help.

ianivs

at 14:30 on August 3rd, 2007

Only Windows XP and Windows Vista are supported.

gryphon

at 09:36 on August 4th, 2007

ok. thanks.

Tom van B

at 04:59 on August 4th, 2007

It's working great on my Mac and Firefox.

jordan

at 11:13 on August 5th, 2007

on both XP (IE6 & 7)and Vista (IE7), installation worked. With Vista, the first time I installed teh add-on I got an error message. I deleted the add-on from the desktop (where I happened to have downloaded it), restarted the machine and re-downloaded Hightlight- it worked fine.

REG_CROWDER

at 02:22 on August 19th, 2007

Sounds like a great tool but I can't seem to get it onto my Internet Explorer (IE) running on Windows XP. I tried twice over the weekend. No button. I clicked on "Start" and "All Programs" and couldn't find any evidence that it was in there anywhere. If somebody will toss out a few more ideas, I'll try them out.

Reg Crowder a/k/a REG_CROWDER -- www.MediaBistro.com/RegCrowder

ianivs

at 09:59 on August 19th, 2007

Highlight doesn't add a menu to the Start Menu, it only lives in the IE toolbar. It is possible that Highlight was installed properly but the button is not visible yet on the toolbar.

Some things you can try are:

Resize the toolbar to show more buttons. If you cannot resize it right click on the toolbar and deselect "Lock the Toolbar" and try again.
Right click on the toolbar and select customize. You should be able to add the Highlight button.

djbatman

at 07:09 on August 19th, 2007

I too tried once (IE6 and Win XP) without success... will have to retry.

djbatman

at 13:26 on August 20th, 2007

As I just told Jordan via e-mail, I tried again and now it works.

I probably hadn't shut down some IE windows somewhere (I always work having 40 windows on screen or so... ;)) the other time.

This time I clicked to download the Highlight sw, closed IE (but not the installation window! ;)) and went on with installation.

Currently trying my first highlight with something I've just read on CNN. :)

While this worked (see http://members.nowpublic.com/young-blogger-loses-battle-cancer for my first highlight) I have experimented another problem: I tried to highlight some news about the Space Shuttle from the NASA website.

I was sent to an article published by another contributor in June. Of course I'm not that user and I certainly don't want to remove / update that article (we are talking about two different Shuttle missions!). So, how do I do that? Is there a way to do it with the Highlight or do I have to publish it manually (is it a bug of the sw? I know it's still in Beta for IE...).

ianivs

at 13:43 on August 20th, 2007

Hi djbatman,

Highlight checks with the NowPublic server to see if the story you are publishing is already published. It uses the URL of the page you are highlighting as a basis for comparison. This causes problems when some sites have a bunch of different news on the same page, because if someone highlights one piece of news, then the other one can't be highlighted. If there is a way of clicking through to a page with just the story you want then that should work.

If we figure out a way to solve this you'll be the first to know.